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McAfee has acquired Secure Computing, an international leader in enterprise security solutions. Secure Computings award-winning solutions, powered by TrustedSource technology, proactively protect mission-critical business applications from Internet-borne threats. The acquisition of Secure Computing extends McAfees position because industry leader in security risk management, with more comprehensive and integrated endpoint, gateway, and hybrid security offerings.
McAfee is honoring your Secure Computing support entitlement. You will get a McAfee Grant Number via email, that's your answer to all McAfee support, licenses, and entitlements. You must provide your Grant Number any time you call Support. View additional Grant Number information.
When you have your Grant Number, please go to the McAfee ServicePortal at and rehearse the Grant Number to make a User ID and Password. Once you've established a User ID and Password, you'll be able to view KnowledgeBase KB articles and file online Service Requests SRs.
McAfee is strongly dedicated to preserving the integrity from the Secure Computing value-add channel, maintaining their margin opportunity and tiered pricing, and helping our joint customers adopt the broader McAfee portfolio. To that end, McAfee has announced a fresh Secure Computing solution provider partner type AND certification type in the McAfee SecurityAlliance MSA Partner Program.
By signing up for the McAfee SecurityAlliance MSA Partner Program, partners who're looking to deliver sales, service and support for BOTH Secure Computing and McAfee product lines, can with less effort become authorized to accomplish this. Partners could mean in their web application which products they need to carry. Upon completion with the certification requirements for every product line as appropriate, they are going to become authorized to trade them.
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McAfee has acquired Secure Computing, an international leader in enterprise security solutions. Secure Computing s award-winning solutions, powered by TrustedSource technology, proactively protect mission-critical business applications from Internet-borne threats. The acquisition of Secure Computing extends McAfees position because the industry leader in security risk management, with comprehensive and integrated endpoint, gateway, and hybrid security offerings.
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Stay talking to Windows.
I really hope it is possible to help me - Im brand-new to ISA.
Our network environment is Windows 2003 Standard SP1 servers and Windows XP Pro SP2 clients. Currently, I have our ISA 2004 server being employed as a Web Proxy only; it truly is configured to require all users to authenticate while using the Integrated option. Recently I started investigating content filtering services and also have installed the Secure Computings SmartFilter version 4 like a companion product for ISA 2004 server.
One problem I have with it really is the demand for the Internet Database Download to operate through Basic authentication. Due to the security needs in our environment I cannot have Basic authentication where passwords can be simply sniffed running for the server. As an alternative, the support rep asked build a firewall rule that could allow the net database to download. Unfortunately my efforts about this seem to be failing to date.
I have placed this as my main concern Firewall rule.
Anyone have tips on how to get this working?
Make sure inside your Smartfilter software you DONT specify a proxy server or credentials. Also, make certain to see that you simply are using
Thanks for taking a look at this so quickly. I opened the SmartFilter Admin Console, then went into Enterprise Settings Download Setup and removed the proxy server info. Then I went into your ISA Plugin Set Advanced Options Download Setup and removed the proxy server info. Deployed adjustments and hit the Download Internet Database it failed again.
When I checked download type is
On the ISA side, I have the following around the URL set:
You may wish to try using a domain address set rather than a URL set. Also, do you've got more than one ISA firewall here? Or is slideshow single server?
I much like the way youre thinking. This is a single ISA server. Here are the outcomes of my latest test:
Condition: All Users, User Set: Secure Computing Domain Account
Then, I went into your SmartFilter Admin Console and tried again. Still damaged. Will a rule on this type bypass the Authentication requirement I setup within the ISA management console Configuration Networks Internal Web Proxy Authentication? Am I approaching it from the wrong angle if that's the case, just what better way?
By just how, Im really grateful for your advice to date. Please continue together with your suggestions.
Im somewhat confused from this statement. The access rule should sign up for all users only. There shouldnt be another users or groups specified within the access rule.
Will a rule on this type bypass the Authentication requirement I setup inside the ISA management console Configuration Networks Internal Web Proxy Authentication?
Since the request in cases like this is coming on the local host, the authentication settings you specified for the internet proxy listener around the Internal network wont apply.
Another thought you absolutely do certain the request will be made of? Is it possible that it's going to something such as? Id suggest checking your logs to make certain, and for testing you can open that website set to feature as well.
So I took your advice and dropped any additional users within the condition. I also changed the to only as you suggested and applied the settings.
I started a query to see what was checking ISA server, then experimented with pull the SmartFilter Internet Database. It failed but I got this info for the attempt:
Status: 12202 The ISA Server denied the Uniform Resource Locator URL.
Destination: 216.38.163.83:80
Im undecided why it can be coming back as a possible anonymous user, but leaving that for the moment, out of this info, I ran a ping to It returned pinging on the above mentioned IP. I tried increasing the System policy list but still nothing. Then I tried adding it just as one IP address range 216.38.163.83 to 216.38.163.84 concentrating on the same results.
Does this info assist you? Thanks again for all your speedy responses.
Oh the fun of troubleshooting via e-mail or in such cases, forum posts!.:
Anonymous user is to be expected, since we didnt look for any authentication for the access rule. Also, as this is a web request, the ISA firewall doesnt inflict reverse lookup in such a case.
Im sure were missing something quite simple here. At this point, lets back a bit and create a different access rule. Back out the alterations you made to the system policy and create a different access rule inside the standard firewall policy. The source may be the localhost, destination, along with the protocol will likely be
Troubleshooting via email is I many thanks for patience using this problem up to now.
So, I made the new rule as suggested:
Then I disabled the rule there we were working with as being a precaution. Fired up the SF Admin Console and tried grabbing the nothing.
As you advised, I opened a command window, keyed in telnet 80. It attempt to connect. I waited about 5 minutes correctly before just closing the blank window.
Just for kicks, I thought to utilise the System Policy Allowed Sites under Domain Name Sets, just to find out if changing from URL Set to that may work. It didnt.
This looks straight away to me. Im uncertain why it isnt working. Any other suggestions?
If you didnt immediately get yourself a could not open link to the host on port 80 reply, then you might have connectivity along with the rule is working. Thats great news at least!
I think I see the situation now though. The Smartfilter download site itself is requires basic authentication. When I read your initial post, I misinterpreted it to mean you couldnt require basic authentication to your access rule. My apologies.
If the remote host is requesting authentication, you'll have no choice but to produce it. Youll accomplish this by entering an individual credentials inside the Smartfilter software. Dont specify a proxy, and dont specify credentials to make use of the proxy, however. The access rule weve created doesnt require authentication.
Since the remote host accepts only
Apparently! Websense works a bit different. When the application downloads the URL database it connects to your CGI application. You have to have a current product input order to download the most up-to-date update. No authentication becomes necessary because the CGI app checks to make certain your product key's valid and if it's, you receive the update. If you simply browse to looking for this though, youll receive a static HTML page that redirects that you
You were correct as part of your original understanding on the problem. The site doesn't need authentication on our end. They do not supply credentials for many people to sign in their site - the admin console has these credentials hard-wired in, so when a web link is established, the credentials are exchanged and that we get the download.
I did finally process this problem in the weekend. Here is more background and then a solution I put together.
Our ISA server features a 192.168 address. This makes it part with the Internal governed by the Internal network rules. For SmartFilter to receive the database with the internal network, if authentication is needed, that requires basic authentication as relayed if you ask me by their support team and passes these credentials through our network before you go out to the online world.
Under Configuration Networks, Local Host uses the loopback address 127.0.0.1, so I opened it down to check the properties. Enable Web Proxy clients is active. Authentication is placed to Integrated and Basic, but Require all users to authenticate is off.
For a firewall rule, I modified usually the one we previously defined:
On Smartfilter Admin Console, within the ISA plugin and under Set Advanced Options Download Setup, I put these:
The rest I left because it was. The reason I still set up proxy settings, is that it still should know which place to go before heading out about the internet. The ID and Password are still blank because our Local Host doesn't require authentication.
I deployed the modifications and now it really works 100%. The best part with this solution is that Im not sending privileged account information as plain text within the net an internet to grab the database.
Thanks for the advice and suggestions. Because of your help, I was competent to think through this problem a little more clearly. I hope this thread helps people as Im sure this may not be the first time or perhaps the last a burglar ran into this. Thanks again!
Thanks with the thread it reduced the problem solve precisely the same problem with my network, but revealed new hurdles to more than come. First was my connection being to slow, and intermittent, to download the sfcontrol file. After blocking all of my users for that necessary bandwidth, I finally got the total 313mb control list. The problem might be as soon since it completed, the Microsoft Windows Firewall service eradicated, even with multiple restarts. When I get rid of the sfcontrol file from C:Program FilesSecure ComputingSmartFilter ISA Plugin, then restart, everything works. When I placed the file back and restart, the service fails again.
Any thoughts or suggestions could be helpful and greatly appreciated.
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Thanks for your thread it reduced the problem solve precisely the same problem with my network, but revealed new hurdles to around come. First was my connection being to slow, and intermittent, to download the sfcontrol file. After blocking all of my users for your necessary bandwidth, I finally got the entire 313mb control list. The problem might be as soon the way it completed, the Microsoft Windows Firewall service eliminate, despite multiple restarts. When I get rid of the sfcontrol file from C:Program FilesSecure Computing SmartFilter ISA Plugin, then restart, everything works. When I squeeze file back and restart, the service fails again.